Fully Managed Services

As implied by the name, Fully Managed is our most comprehensive Managed Services Solution, and the perfect choice if you’re looking for an IT partner to manage and support all aspects of your infrastructure and its . Fully Managed Service ensures that every piece of hardware and software on your network is proactively monitored and actively managed. You can put your trust in our Fully
Managed services to handle everything from infrastructure and server maintenance to new user set-ups and day-to- day support requests all while maintaining high accountability and reporting. Fully Managed services are coupled with a Network Operations Center to proactively monitor systems, resolve issues and perform work with a level of expertise and efficiency unparalleled to other solutions.

How does it Work?

Fractional CIO

All of our Fully Managed Service components are provided under the guidance and design of our SGM (Strategic Growth Management) approach. Fractional CIO involves strategic planning and development, business case analyses, and business-IT alignment assurance.

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Proactive Management

Our managed IT services and support provide proactive management of your IT network and devices 24x7x365. Issues are addressed before they become a headache for your business and your team will have a defined service level agreement (SLA) for response and resolution. These measures are preventative in nature meaning maximum up-time for your users and business.

Robust Tools

We use industry-leading tools combined with specialized software to provide layered capability and management abilities. Our diverse portfolio of tools and software is unique to Eclipse Communications, and developed to confer the greatest flexibility to delivering our fully managed services, this directly translate to high value and cost-effectiveness for our clients.

Not sure if Fully Managed is the right choice for you?

Take a look at our Custom Managed Services, we would be more than happy to discuss your business needs and assemble a managed services offering just right for you.

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Questions? Unsure of where to start?

We would be happy to discuss your needs and help you get started

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